We manage and support your IT day to day, resolving issues quickly and preventing problems before they occur.
Managed IT means one team looks after your devices, accounts, software and suppliers for a predictable monthly arrangement. You get reliable support without the complexity of running IT in-house, and you are not left waiting in a ticket queue that starts from zero every time you call.
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Every device and service is watched, patched and backed up. Watch the gaps close.
Devices and servers are watched all the time, and issues are flagged before you notice.
Updates are applied on a schedule so gaps close quietly.
One number, one team, and fixes that last.
Checked and restore-tested, not just switched on.
Staff can reach a real person when something breaks, with a named contact who already knows your setup.
We watch devices and services so problems are caught before they cause downtime.
New starters get the right accounts and equipment on day one, and leavers lose access immediately.
We review the hardware, licences and any current provider so you only pay for what you use.
Operating systems and key software are kept up to date so known weaknesses are closed.
Laptops, desktops and phones are set up, configured and managed the same way every time.
Illustrative example: every laptop is checked, gaps are flagged and fixed.
Devices, accounts and licences are checked against a baseline.
Gaps are flagged and fixed as part of your monthly service.
Each part of the service explained: what it is, what we actually do, and what you can expect.
Your team gets one number and one email address for IT problems, with fast replies and fixes that last rather than workarounds.
Devices and servers are watched all the time, and updates are applied on a schedule so small issues never become outages.
From a new starter's first day to a leaver's last, accounts and equipment are set up and removed properly.
Email, files, Teams and permissions administered properly, so people can work without tripping over settings.
Every device and account gets the same essential protections, and your data is backed up and restore-tested.
IT is run to a plan, written down, and your suppliers are managed on your behalf.
Backups are monitored and tested, not just switched on and forgotten.
One team to deal with your internet provider, software vendors and hardware suppliers.
Advice on what to buy, supply and setup, and a plan for replacing ageing equipment.
Mailboxes, files, Teams and permissions administered properly, not just switched on.
Essential protections applied as standard to every device and account.
Regular reviews keep your IT plan aligned with where the business is heading.
Managed IT is a loop, not a one-off project. Five steps repeat every month.
Devices, servers and services are watched all the time.
Updates are applied on a schedule so gaps close quietly.
Backups are monitored and restores are tested.
One helpdesk for everything that needs a human.
Regular reviews keep IT aligned with the business.
What changes when someone looks after IT before it breaks.
We look at what you already have: hardware, licensing and your current provider if any.
We build a package around genuine need rather than a fixed tier.
We set up monitoring and support so you can be live with us in around 5-7 days.
Devices and services are watched so issues surface early.
Helpdesk and maintenance with a named point of contact.
Regular reviews keep the plan matched to the business. No long-term lock-in.
Our sweet spot is businesses with roughly 5 to 60 staff, usually too big for ad-hoc IT and too small for a full-time hire.
No. We do not run long-term lock-ins.
Yes. We can cover gaps, holidays or specific areas rather than replacing anyone.
We audit first and build a package around what you actually need, so you are not paying for capacity you do not use.
Typically you can be live with us in around 5 to 7 days after the audit.
We review your hardware, licences and current provider, then agree a plan with you before anything changes.
Book a free discovery call and we will scope what your business actually needs.
Book a free 15-minute callBlackgate Tech
Managed IT, cybersecurity, cloud, network, backup and VoIP for UK small and medium-sized businesses.
Unit 21, Fulham Broadway Centre, Fulham Rd, London SW6 1BW
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BLACKGATE TECH LTD is a UK registered private limited company. Company number: 17083364 (Companies House)